frequently asked questions
We prepare all confections in our licensed home bakery (CFO PR133335) in Buena Park, ca.
where are you located?
How can i place an order?
our online shop offers a selection of our signature products for all occasions.
For all custom orders, including event catering, please get in touch via email or using our online form.
We kindly ask for a 4-6 week notice on all custom orders.
We will review all details of your event, and provide a brief of your desired cake and/or desserts.
Once you have confirmed our availability and we have provided a quote, you will need to make a deposit of 50% of the quoted price to secure the date.
Payment of the balance is due 30 days prior to the delivery date. For bookings made with less than 30 day notice, payment must be made in full to confirm the order.
All bookings are finalized upon payment.
We accept deposits and bookings up to 6 months in advance unless stated otherwise.
what is your cake design process like?
we make modern cake dreams come true. we work exclusively with buttercream, sugar art, fresh florals, and edible garnishes.
Every cake starts with your unique vision. We will gather all the details of your event, such as theme, colors, preferred styles, and any inspiration images you would like to share. You may also provide fabric swatches, invitations, or floral details that may be used at your event to further coordinate the cake design.
Once we have all the details, we will draft a cake sketch and accompanying quote. If approved, we get baking.
Please note that we do not provide fondant or novelty cakes, but we could refer you to some great cake artists that do!
How do you determine the number of servings in a cake?
Suggested number of servings is based on dessert sized portions (2"x1" slices). Actual servings may vary based on how cake is cut.
Standard cakes offer 4 layers of cake in a single flavor. Extended cake sizes are available upon request.
Do you Deliver?
we provide contactless delivery to all orange county cities.
Deliveries to surrounding Los Angeles and Inland Empire regions may be available, additional fees may apply.
Orders may be reserved for pickup from our nearest kitchen location in Buena park.
WHERE CAN I PICK UP MY ORDER?
What is your cancellation & Return Policy?
cancellations must be made no later than 7 days prior to delivery date for a partial refund.
Orders that are cancelled with proper notice will receive a 50% refund via the original method of payment.
Our custom selection and creations require us to source the most unique, hand-crafted accessories and quality ingredients.
We begin crafting all orders the moment we receive them. Unfortunately, therefore full refunds cannot be made if the order has been processed.
If there is any issue with your order upon delivery, please contact us within 24 hours. We will try all we can to resolve your issue.
Can I make changes to my order?
If you have any last minute requests or modifications, we ask that you please notify us no later than 7 days prior to delivery.
We will work our hardest to accommodate all requests, but cannot guarantee all modifications without proper notice.
Small changes can be made in the week prior to delivery-- icing color selections, flowers, adding macarons.
However, major structural changes require a notice of minimum 14 days and may incur a fee.
If we did not have the opportunity to answers yours above, please contact us.